We've been using them for several years and turn around time on tickets is always fast! Highly recommend
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Overall Experience
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Convenience
Overall Experience
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Overall Experience
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John has been very helpful and answers all my questions when I've needed help. Definitely recommend.
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John is always on top of things. Very knowledgeable and knows the products inside and out. He's always very responsive to our needs. Thank you!
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The speed, cleanliness and quality of the work for my client is outstanding.
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David was outstanding. He quickly grasped the issues we were facing, came up with a solution, and executed it brilliantly.
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Working with ComRes is always a delight.I needed the work done in a very small window of time and Roger was extremely efficient, quick and professional. He seemed to be very knowledgeable.
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Worked remotely with user to update outbound caller ID name for CloudTalk hosted VoIP phone system in South Miami, Florida.
Remotely assisted with clearing system memory alarm on Mitel MiVoice Business for Biltmore Hotel in Coral Gables, FL.
Remotely assisted with setting up alternate extension on Mitel Nupoint voicemail box on Mitel MiVoice Business for Biltmore Hotel in Coral Gables, FL.
Remotely assisted with changing Class of Service for ACD Agent to log out rather than Make Busy when missing ACD Queue call in Mitel MiVoice Business for Biltmore Hotel in Coral Gables, FL.
Remotely assisted with verifying Comcast PRI was working on Mitel MiVoice Business AX controller for Biltmore Hotel in Coral Gables, FL.
Worked remotely with Jacob on our CloudTalk platform to update his Auto Attendant greeting and his Music on hold greeting in South Miami Florida.
Updated Time Profile in CloudTalk Hosted VoIP phone system for Fiola Miami in South Miami, FL.
Fixed Hosted VoIP static and call reception issues
Changed the time for their phones to forward calls to another phone.
Updated Time Frame for temporary schedule in CloudTalk Hosted VoIP phone system.
Updated answering rules in CloudTalk Hosted VoIP portal.
Trained admin on how to clear analog extension and update Hot Desk PIN on Mitel MiVoice Business / MiCollab.
Upgraded MiVoice Business AX controllers (x3), MiVoice Business MXE III, and MiVoice MiCollab.
